Legal notes

1. Ownership and identification of seller

The seller and owner of website masseriapapone.com is:

Azienda Agricola Cafarelli Luigi, Partita Iva 02092380712, Corso Manfredi 163, 71043 Manfredonia (FG)

2. How to buy

To buy the products you will find in this internet website please follow these steps: 

  • Add product to the cart;
  • Go to the checkout area where you can indicate the details of the order and pay
  • Completed the order you will receive an email with the confirmation. In case you will not receive it within 24 hours we invite you to contact us by email pointing us the details that will help us to check. 

All the data of the order are saved on our server and the customer has the possibility to check them entering in the section “My account” with username and password. 

If you needed an invoice , please indicate in the ” Notes Order” indicating all necessary data : VAT , tax name , billing address .

3. Payment systems

Payment systems are:

  • Bank transfer (order will be processed only after we will receive it);
  • Paypal 

4. Shipping conditions

Oil will be sent with Corriere Espresso GLS and delivered in 48/72 hours. For International deliveries it may take longer and it depends on the country.

With our confirmation email shipping goods will be communicated the Tracking number which will allow you to follow directly online on the GLS website or by calling their customer service until the carrier will not ring at your door .

The cans and/or bottles for oil will be protected from shock-resistant packaging materials.

Transport in Italy is offered free of charge, for shipments to other countries will from time to time indicated the cost before paying .

5. Right of withdrawal

If for any reason you are not satisfied you can exercise the right of withdrawal. To do this you need to contact us by phone or email within 14 days of receipt of the products.  

The right of withdrawal is subject to the following conditions :

  • shipping costs for the return belong to customer;
  • Shipment is under the complete responsibility of the customer who is obliged to return products in the same state he received them;
  • it will be reimbursed within 20 days by bank transfer

6. Disputes

For any dispute the jurisdiction is in Foggia (FG)